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Wells Fargo Bank

Wells Fargo & Company is a diversified financial services company with operations across several international destinations, including North America. It is engaged in various types of businesses including banking, mortgage, consumer & commercial finance, investments and insurance through over 9,000 brick and mortar stores, over 12,000 ATMs and the online channel. In terms of assets, Wells Fargo Bank is the fourth largest bank in the United States and in terms of market capitalization, it is the second largest. It is treated in the same league as that of esteemed Citigroup, JP Morgan Chase and Bank of America. In 2010, it was named in the list of ‘Top 100 Best Companies in the World’ by the prestigious Forbes Magazine. In 2010, Business Week ranked it second among the ‘Most Generous Corporate Foundations in America’.

This hugely venerated bank is headquartered in San Francisco. But it is decentralized enough so that each and every store can efficiently meet the requirements of the local customers. According to some reliable sources, one out of three individuals in the United States does business with this financial establishment. Though nearly 150 years of operation, the Well Fargo Bank has been able to accumulate assets worth of $1.3 trillion. Around 280000 team members are engaged in more than eighty lines businesses of this revered financial entity.

The present form of this financial organization can be traced back to 1998. It was the offshoot of the 1998 acquisition of Well Fargo & Company by Norwest Corporation, based in Minneapolis. Although, technically Norwest Corporation was the surviving entity, the name ‘Wells Fargo’ was retained. Again, in 2008, in the aftermath of the global financial crisis, Well Fargo acquired Wachovia in an all-stock transaction, worth of $14.8 billion. Presently, Well Fargo operates its stores and ATMs under its name as well as in the name of Wachovia.

Wealth, brokerage, and retirement

This financial group is a leading provider of wealth management, retail brokerage and retirement service providers in the United States. The aim of this group is to meet the unique requirements of the customers. Under this category, the financial services offered include management of investment, comprehensive planning & advice, private banking, retirement plan services, retail brokerage and trust & estate services.

This is the third-largest retail brokerage providers in America. There are 4386 licensed bankers and 15188 full-service financial advisors, looking after the retail brokerage operation. The brokerage business contains $1.2 trillion in client assets.

Wells Fargo wealth management business administers nearly $150 billion in client assets. Under this category, over 117000 trust accounts are handled by the Bank. The wealth management includes providing affluent and high-net-worth individuals wealth management services that encompass private banking, investment management as well as holistic financial & business planning services.

This financial entity is a leader in providing retirement plan services to companies and retail customers in the country. According to Cerulli, Wells Fargo is the 5th largest IRA provider in America. This is engaged in servicing 401(k), pension and other retirement plans for over 3.5 million pensioners and employees.

Online services

This corporate behemoth or the bank is a leading provider of online banking services to the customers. It introduced the access to banking accounts on web in May 1995. Services through online channel include banking, money movement, financial & risk management products, asset management to individual customers as well as to small and middle market businesses. Presently there are 18.3 million combined active online customers and 4.7 combined active mobile customers of under this company.

Wells Fargo ATM

There are 12196 ATMs of Wells Fargo and Wachovia together. For convenient banking, the ATMs offer email receipts to the online customers and automatically remembers customers’ most used transactions. For the convenience of customers, there are 7 on-screen language options—English, Spanish, French, Chinese, Hmong, Korean, Russian and Vietnamese. The ATMs make making and accepting deposits easier for the customers. For the visually impaired customers, the machine features voice instructions.


Under the wholesale banking category, it provides financial services to the business entities with yearly sales in excess of $10 million. Services offered include corporate banking, middle market banking, treasury management, asset-based lending, commercial real estate, correspondent banking, foreign exchange, wholesale lending, asset management, investment banking, corporate trust, equipment finance, insurance brokerage and trade services. Commercial banking services include comprehensive solutions, tailor made to meet the requirements of middle-market businesses. There are over 95 Regional Commercial Banking Offices across the US. Commercial banking services include investment products, risk management and treasury management services to the middle-market businessmen.

The Wells Fargo Government & Institutional Banking (GIB) provides a wide variety of solutions to serve the requirements of government, healthcare, education and not-for-profit organizations. As a service provider to the commercial real estate, this financial conglomerate is responsible for lending for office, affordable housing, hotel and healthcare properties in the country.

Wells Fargo Lines of Business

Wells Fargo offers wide ranging services spreading across more than eighty business lines. Different lines of business where the bank has significant presence are briefly described below.

Community banking

The community banking segment of this bank includes regional banking, Wells Fargo Customer Connection and Diversified Products & the Consumer Deposits Group. There are around two thousands standalone mortgage branches, spread across the United States. Wholesale mortgage lending is also carried out by this financial conglomerate through independent brokers.

Careers in Wells Fargo

Wells Fargo bank provides wide variety of career options. The work culture here encourages innovation and rewards for the performers. The job aspirants will find varied career options and good growth prospect here. Opportunities are plenty for the MBAs and the undergraduates. Aside from this, the top class training imparted to the employees and the value-oriented culture of this organization, bring out the best of the employees. It looks for candidates with demonstrated leadership quality in their academic and professional careers. Utmost focus is also given on the project management skills, communication skills and analytical thinking ability of the candidates, before recruiting them. The culture which exists in the organization is team-oriented, collegial and predicted on mutual respect.

Wells Fargo Rates

Product (Conforming & FHA Loans) Interest Rate APR
30-Year Fixed 4.875% 5.065%
15-Year Fixed 4.250% 4.573%
5-Year ARM 3.375% 3.303%
5-Year ARM FHA 3.750% 3.411%
Larger Loan Amounts in Eligible Areas-Conforming & FHA
30-Year Fixed 5.000% 5.138%
30-Year Fixed FHA 4.750% 5.568%
5-Year ARM 3.625% 3.343%
Jumbo Loans – Amounts that Exceed Conforming loan limits
30-Year Fixed 5.250% 5.390%
5-Year ARM 3.750% 3.388%

Phone Number Directory

For the convenience of the customers, important contact details are given below.

Online Banking & Bill Pay

24 hours a day, 7 days a week

Report Online Fraud


Personal Banking

Checking, Savings, Debit Cards, ATM Cards, CDs (Time Accounts)
24 hours a day, 7 days a week
In Chinese: 1-800-288-2288

Wells Fargo Portfolio Management Account


International Money Transfer


Wells Fargo vSafe

Auto Loans

Existing Loans & Leases
Mon – Fri: 9 am – 8 pm Central Time
Sat: 9 am – 3 pm Central Time
Online Loan Application Help: 1-877-700-9345
Mon – Thu: 7 am – 9 pm Central Time
Fri: 7 am – 7 pm Central Time
Sat: 9 am – 1 pm Central Time

Credit Card

1-800-642-4720 24 hours a day, 7 days a week
Application Status: 1-800-967-9521
Apply by Phone: 1-800-932-6736
Mon: 4 am – Midnight, Tues – Fri: 24 hours a day
Sat: Midnight – 10 pm, Sun: 4 am – 10 pm
Pacific Time

Foreign Exchange


Home Equity

Mon – Fri: 4 am - 7:30 pm, Sat – Sun: 7:30 am – 4 pm, Pacific Time
Apply by Phone: 1-888-667-1772

Home Mortgage

Account Management
Mon - Fri: 6 am - 10 pm, Sat: 8 am - 2 pm, Central Time

Homebuying or Refinancing

Mon - Fri: 7 am - 11 pm, Sat: 8 am - 4:30 pm, Central Time

Personal Loans & Lines of Credit

Student Loans

Apply by phone: 1-800-378-5526, select option 3
Mon - Fri: 7 am - 10 pm, Sat: 7 am - Noon, Central Time
Applications in process: 1-877-599-6788
Mon - Fri: 7 am - 10 pm, Sat: 7 am - Noon, Central Time
Loan Servicing: 1-800-658-3567, select option
Mon - Fri: 8 am - 8 pm, Central Time
Automated system also available 24 hours a day, 7 days a week.


H.D. Vest Brokerage Support
Account Information: Contact your H.D. Vest Advisor
Technical/Website Support: 1-888-438-3781
Investment Management & Trust Online Support
Wells Fargo Advantage Funds

Individual Investors: 1-800-222-8222
Investment Professionals: 1-888-877-9275
Institutional Sales Professionals: 1-866-765-0778
Wells Fargo Advisors, LLC

Full Service Brokerage
1-800-TRADERS (872-3377)

Wells Fargo Retirement Plans (401(k)) Through Your Employer


Wells Fargo Bank

Online Banking


Customer Service