SBI Customer Care

 

The SBI customer care service is probably the best customer service offered by various banks in India and across the world. The State Bank Of India's customer care service is presumably the most excellent in comparison to other banks. The bank through its customer service deals with all kinds of difficulties faced by the clients in relation to the banking services offered by SBI. The customer care executives pay attention to the problems put out by the bank's customers and provide them with an applicable and relevant solution to their doubts concerning the bank's products and services. The SBI always aims for providing necessary assistance and information to its clients and attempts to cater to all the banking needs regarding the highest quality of its services.

State bank of India or SBI has a 24 hour customer care helpline specially devoted to entertain all the queries, suggestions and problems etc. put up by the bank's customers. One can dial up the customer care helpline and esquire about any of the products and services including that on the home loan and others offered by the bank. One can also get information about the terms and conditions laid down by the bank about the various services and products offered by the bank by getting in touch with the customer care executives.

Offering a special customer care service to its clients SBI provides a facility in the name of 'public grievance cell facility' available at all SBI branches and on the bank's website. SBI customers can personally meet senior SBI office executives and discuss about their problems and queries related to bank's services without previous appointments. The State Bank Of India through this facility provides an excellent and satisfactory response to its customers thereby making an effort to resolve customers' problems. The bank extends its support service and allows its customers to get in touch with bank's senior officials without prior permission.

The bank customers in various SBI branches can discuss their questions about bank's services and can get in touch with the customer care executives for all issues and complaints at the customer service departments of various regional head offices in major Indian cities.

The State Bank of India has the main aim of providing maximum satisfaction to the customers.

The new facility of SMS Unhappy has been set up by SBI in order to improve customer service. With this service, there is no need to go specially to the branch of SBI and register the complaint or grievance. The service is available 24X7 and one just

need to drop the SMS to the bank. It does not require any registration or any type of paperwork. SBI has named this service as Green Initiative of the bank.

 

SMS “Unhappy” to 8008202020 and the SBI bank's executives will call you and get the details from the dissatisfied customer.

So SMS SBI and become HAPPY.

 

SBI Customer care - Toll free numbers for major cities:

  

•  Ahmedabad: 1800 233 7933
   

• Bangalore: 1800 425 8002
   

• Bhopal:1800 233 7551 (BSNL) and  1800-102-7551 (Airtel)
   

• Chennai: 1800 425 4424
   

• Chandigarh:1800-180-1723 and 1800-180-1724
   

• Delhi,UP,Haryana: 1800 11 4545
   

• Guwahati:1800-345-3631
   

• Hyderabad: 1800 425 3888
   

• Kolkata: 1800 345 3455
   

• Lucknow: 1800 180 5201
   

• Mumbai: 1600 22 8866
   

• Patna: 1800 345 6100
   

• Thiruvananthapuram: 1800-425-4722

 

You can also fill up the online complaint form or download it and post your queries on bank's website: www.sbi.co.in, www.statebankofindia.com, www.onlinesbi.com