Axis Bank Customer Care

The Axis bank customer care department is the department which handles all customer queries, suggestions, feedback and complaints if any. Customers can also find out all the newly introduced financial products and services by calling

here. As the name suggests, the customer care service is specially catered to serve all the customers of Axis bank, whether existing customers or new customers. The customer care service stretches out to all its customers with an aim of providing relevant information regarding banking structure and the working schedule.

The Axis bank customer care centers are spread across the country in places like Delhi, Gurgaon, Mumbai, Bangalore, Ahmedabad, Chennai, Pune, Hyderabad, Kolkata, Pune etc. This department works in a 24x7 work environment so that the customers can contact the bank at any time in case of any problem. Customers from abroad and the NRI customers can call at a time when it is convenient to them without thinking about the time in India. The bank's customer support center not only answers customers queries over the phone but also undertakes a phone banking facility. All the customer care executives have thorough knowledge of all the products and services offered by the bank. That is why they are very fluent in answering any kind of question posed by the customer. Given below is a list of customer care phone no.

Axis Bank Customer Care Phone Number

The customer care numbers of Axis Bank can provide great help to the users as they can enquire about their problems from the customer care department. Also Axis Bank ensures that there is availability of well qualified professionals in order to satisfy customers and give appropriate solutions to their queries.

   

Axis Bank Customer Care Toll Free Number

   

The customer care toll free number of the Axis Bank for Lost Credit Cards are

• 1-800-233-5577
• 1-800-209-5577
• 1-800-103-5577 

This number remains a toll free number if contacted from anywhere in India from a MTNL or a BSNL landline phone.

NRI / Other customers can access services of phone banking from outside India by dialing +91 22 27648000 (This number is not toll free)

For blocking of Debit cards or Prepaid cards,the 24 hour emergency number is +91 22 67987700 (This number is not toll free)

Axis Bank customer care SMS Service

You can also send them an SMS on their number 5676782 or 9717000002 . The customer care executive of the bank would either call you up or reply your query.

Queries	SMS Code
Balance Enquiry	BAL
Last 3 Transactions	MINI
Cheque Status	CHQSTATUS
Cheque Book Request	CHQBK
Security Balance in Demat Account	DMAT
Activate SMS Banking	ACT
De-Register SMS Banking	SUSPEND
Know SMS Banking Registration Date	REGDATE

 

Please note that keywords are not case sensitive and do not type in pointed or square brackets

 

Axis Bank Customer Care e-mail Service

• Contact customer.services@axisbank.com for Credit Card Related issues
• Contact debit.card@axisbank.com for Debit Card Related queries
• Contact mobile.banking@axisbank.com for Mobile Banking queries
• Contact nricell@axisbank.com for NRI Related queries
• Contact shishir.mankad@axisbank.com for Investor relations queries

 

For more information on Axis Bank customer care services, axis bank home loan and other financial products and you can log on to the Axis Bank website. The link of the same is http://www.axisbank.com/ .

The bank's head office is located in Mumbai and their postal address is mentioned below:

Axis Bank Limited,
Corporate Office,
Bombay Dyeing Mills Compound,
Pandurang Budhkar Marg,
Worli, Mumbai - 400 025
Tel: (022) 2425 2525